Customer Service Centres
Western Downs Regional Council Customer Service Centre locations and hours of operation.
To call Council please phone our Customer Contact Centre on 1300 COUNCIL (1300 268 624).
On the second Tuesday of each month, our Customer Contact Centre and Customer Service Centres in Chinchilla, Dalby and Tara will close at 3pm for training and development. Our after hours emergency phone line (1300 268 624) will be available during this time. Alternatively you can Report An Issue via our Webform or e-mail info@wdrc.qld.gov.au
Chinchilla Customer Service Centre
80-86 Heeney Street, Chinchilla Qld 4413
Monday to Friday 8am – 5pm
Cashier Operating Hours 8:15am – 4:45pm
On the second Tuesday of each month, the Chinchilla Customer Service Centre will close at 3pm for training and development. Our after hours emergency phone line (1300 268 624) will be available during this time. Alternatively you can report an issue via our Webform or e-mail info@wdrc.qld.gov.au
Dalby Corporate Office
30 Marble Street, Dalby Qld 4405
Monday to Friday 8am – 5pm
Cashier Operating Hours 8:15am – 4:45pm
On the second Tuesday of each month, the Dalby Customer Service Centre will close at 3pm for training and development. Our after hours emergency phone line (1300 268 624) will be available during this time. Alternatively you can report an issue via our Webform or e-mail info@wdrc.qld.gov.au
Jandowae Customer Service Centre
22 George Street, Jandowae Qld 4410
Monday to Friday 9am – 5pm
Cashier Operating Hours 9am – 4:30pm
Miles Customer Service Centre
81 Murilla Street, Miles Qld 4415
Monday to Friday 9am – 5pm
Cashier Operating Hours 9:00am – 4:45pm
Tara Customer Service Centre
19 Fry Street, Tara Qld 4421
Monday to Friday 8am – 5pm
Cashier Operating Hours 8:15am – 4:45pm
On the second Tuesday of each month, the Tara Customer Service Centre will close at 3pm for training and development. Our after hours emergency phone line (1300 268 624) will be available during this time. Alternatively you can report an issue via our Webform or e-mail info@wdrc.qld.gov.au
Wandoan Customer Service Centre
6 Henderson Road, Wandoan Qld 4419
Monday to Friday 9am – 12pm and 1:15pm – 5pm
Cashier Operating Hours 9am – 12pm and 1:15pm – 4:45pm